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	<title>The CaffiNation Podcast &#187; tech support</title>
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	<itunes:summary>Caffeine Culture and Technology News. Not just topics around here but twin passions that fuel this Podcast.</itunes:summary>
	<itunes:author>Paul Rj Muller</itunes:author>
	<itunes:explicit>clean</itunes:explicit>
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		<pubDate>Sat, 26 Mar 2011 16:30:04 +0000</pubDate>
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		<description><![CDATA[<p><p><a href="http://www.caffination.com/tech/fizzbin-support-3553/">FizzBin, Support</a></p><p>An idea put forth by Scott Hanselman, fizzbin is a tech support secret handshake. Basically a commonly agreed upon word that once spoken will make the person on the other end of the line stop reading the tech support script and send you to someone who knows their stuff. I&#8217;ve worked in technical support for 7 [...]</p></p><p>brewed and Steeped at <a href="http://www.caffination.com">The CaffiNation Podcast - Caffeine Culture and Technology News</a></p>]]></description>
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		<title>What Type of Tech Are You?</title>
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		<pubDate>Tue, 02 Dec 2008 22:46:48 +0000</pubDate>
		<dc:creator>Paul Muller</dc:creator>
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		<description><![CDATA[<p><p><a href="http://www.caffination.com/tech/what-type-of-tech-are-you-852/">What Type of Tech Are You?</a></p><p>The area covered by those labeled as the Tech, Computer Guy, or Gal are vast. Some of us play with lights on a stage, others fiddle with audio behind a curtain. Still others of us fix machines. But more often than not its easier to say I&#8217;m the Computer guy to friends and family when [...]</p></p><p>brewed and Steeped at <a href="http://www.caffination.com">The CaffiNation Podcast - Caffeine Culture and Technology News</a></p>]]></description>
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