A Love Note From Your Superautomatic Espresso Machine Your superautomatic was made with love in a factory by magic elves. Sometimes the magic wears off and internal or external parts need to be replaced. It is a machine after all. On the care and maintenance continuum it is less complicated than a classic car but more complicated than a toaster oven. Can you do-it-yourself? Perhaps, but it’s nice to have a crack team of experts point you in the right direction. Seattle Coffee Gear has rows and rows of shiny espresso machine parts, instructional videos, online user manuals and something nobody else has: Miranda and Jeremiah. Here they share some of their espresso knowledge with you too. Miranda Says Miranda is adept at troubleshooting her customer’s woes over the phone. She does a step-by-step process of elimination to find out what is or isn’t happening inside the machine. I asked her when a superautomatic espresso machine doesn’t work what’s the simplest advice she’s ever given. She said sometimes people accidentally turn off their superauto mid-brew. This really messes up the mechanical process and it gets “stuck.” Much like in the IT world, the solution is the now familiar refrain, “have […]